What is generally not advised for PPOs when conducting investigations?

Using only company personnel for inquiries is generally not advised for Private Patrol Operators (PPOs) when conducting investigations because it can lead to potential biases and lack of objectivity. Conducting investigations requires an impartial perspective to ensure that the findings are accurate and reliable. Relying solely on company personnel may result in conflicts of interest or the inability to approach the investigation with the necessary detachment.

Involving external experts or licensed investigators can enhance the quality of the investigation by bringing specialized skills and a fresh viewpoint. This approach ensures that the investigation adheres to legal standards and best practices. Utilizing a diverse team, rather than restricting inquiries to company personnel, helps to maintain objectivity, thoroughness, and professionalism in the investigative process.