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What should be included in a proposal to a client by a PPO?

  1. Cost per hour and duties of personnel

  2. Only the start and stop times

  3. A detailed resume of the guard

  4. Security plans and strategies

The correct answer is: Cost per hour and duties of personnel

Including the cost per hour and the duties of personnel in a proposal to a client is essential because it provides a clear understanding of the financial commitment and the expected responsibilities of the security staff. This transparency helps clients make informed decisions regarding their security needs and budget. The details about the cost per hour are crucial for budgeting purposes, allowing the client to understand the financial implications of hiring a private patrol operator. Furthermore, outlining the duties of personnel helps the client know exactly what services they can expect, such as patrolling, monitoring, or responding to incidents. This clarity is essential for establishing trust and professionalism in the relationship between the PPO and the client. Although other elements, like security plans and strategies or detailed resumes of the guards, might have value, the core components that a client often looks for in the initial proposal phase are the cost and the specific duties that the personnel will be responsible for. This ensures all parties are aligned on expectations right from the start.